Amazon Rolls Back Dangerous Van Update!

Jun 30, 2026

A few weeks ago, Amazon rolled out an update to its electric delivery vans that took workplace surveillance to a new level―any time the door opened and the seat sensed that the driver was out of the van for more than 30 seconds, it shut off the air conditioning.

Drivers were furious! One posted on reddit, “I got heat stroke on friday because of this. It was 85 here and all my stops had no shade. I made it 6 hours and they had to send a rescue to basically finish my route before I collapse.”

We sprung into action. We found the person at Amazon who oversaw driver safety, and made it easy for Amazon customers to send that person direct messages. Almost 10,000 people did.

And now? Amazon is rolling back the update.

Reddit post with text "A/C patch, that didn't last long. DISCUSSION *Feel free to take down if r posted already* TLDR: They rolling the back the edv 30 sec update. Important Update regarding AC in Rivians straight from Amazon: EDV Software Update: Expanded AC During Stops "On June 9 we shared that Rivian made a software update, which changed how the AC functions during delivery stops in Electric Delivery Vehicles (EDVs). With this update, the AC would shut off during a stop if the driver’s door remained open for more than 30 seconds after the driver left the seat. While testing confirms that closed doors provide the most effective cabin cooling, we want to ensure your DAs have the flexibility to manage their climate control in a way that matches their delivery workflow. Effective June 30, the AC in EDVs will stay on for up to 10 minutes after your DAs leave their seat, even if a door is open. The key doesn’t need to remain in the vehicle. If any door stays open for longer than 10 minutes, the AC will shut off. This is consistent with how the experience worked prior to the Rivian software update in early June. As always, the AC runs continuously while your DAs are seated in the driver’s seat, helping ensure they can take their breaks comfortably inside the vehicle. We recommend that DSP DAs always buckle up when they are seated in the vehicle. After the summer season, we’ll continue partnering with Rivian and DSPs to test and refine the right AC threshold during stops, so this will continue to evolve, and we will keep you posted"

It’s a win! Thank you for taking action and demanding safer working conditions for Amazon drivers.

In Solidarity,
The Labor Force